Privacy Policy

[Coconut Wallet and Coconut Vault ・ Coconut Vault / Coconut Wallet] values the personal information of its users and makes every effort to protect it.

Collection and Use of Personal Information

The Service does not collect or store personal information that directly identifies users, such as name, phone number, email, or address.

However, to improve the usability of the app and monitor errors, Coconut Wallet collects the following items using Google Analytics for Firebase:

  • App usage records: first launch, usage time, screen views, the wallet-adding flow (button taps, screen views, completion), wallet synchronization success or failure, and external links opened
  • How a wallet was added: hardware wallet type, or whether an extended public key or descriptor was entered
  • Device and app information: operating system and version, device model, app version, language, network type, and country or region estimated from the IP address
  • Identifiers: an app instance ID randomly generated for each installation, and the Identifier for Vendor (IDFV) on iOS

Advertising identifiers (Android Advertising ID, iOS IDFA), wallet addresses, extended public keys and descriptors, and transaction information including transaction hashes are not collected.

The collected information is not combined with information that directly identifies users, such as name or contact details, and is used only for statistical analysis to improve app features.

ⓘ For details on the collected items, please see the link below.

Retention and Use Period

Since the Service does not collect personal information that directly identifies users, it does not retain or use such information.

App usage records are used only for statistical analysis and are automatically deleted after a certain period.

Provision to Third Parties

Since the Service does not collect personal information that directly identifies users, there is no personal information to provide to third parties.

Collected app usage records are not disclosed externally and are used solely for internal quality improvement. However, Google Analytics for Firebase, provided by Google LLC, is used to process these records.

Security Measures

  • Since the Service does not collect personal information that directly identifies users, no separate security measures are required for such information.
  • App usage records are stored securely in accordance with the security policies of Google Analytics for Firebase.

Rights of Users

  • Since users do not provide personal information that directly identifies them, there is no need to request access to, correction of, or deletion of information.
  • However, when the app is deleted, collection of app usage records stops immediately.

Privacy Officer

Since the Service does not collect personal information that directly identifies users, no privacy officer has been designated.

However, if you have any questions about the collection of app usage records, please contact us using the details below.

Changes to This Privacy Policy

  • This policy will be revised with prior notice when technical or policy changes occur.
  • Significant changes will be announced at least 30 days in advance, and general changes at least 7 days in advance.

Contact

If you have any questions about this Privacy Policy, please contact us below.

This policy applies from October 5, 2026.

- Announcement date: 2026. 09. 28

- Effective date: 2026. 10. 05